We are looking for Hotel Manager (French Speaker)

About Us

voco Dubai Monaco, The Heart of Europe is a premium lifestyle adult only party hotel under IHG Hotels & Resorts located on the World Islands Dubai, offering a vibrant dining experience driven by quality, consistency, and creativity.Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.

The Hotel Manager oversees the day-to-day operations of the island hotel, ensuring exceptional guest experiences, strong financial performance, and full compliance with IHG brand standards. This role supports the General Manager in driving operational excellence while leading teams in a unique island-resort environment.

Your day to day:

• Lead daily hotel operations across Rooms, Food & Beverage, Entertainment, Recreation, Spa, Engineering, Security, and Island Logistics.

• Ensure delivery of IHG Brand Standards, Guest Love metrics, and service excellence at all times.

• Maintain a strong visible presence, engaging with guests and handling VIPs and escalated concerns.

• Ensure high standards of cleanliness, safety, sustainability, and environmental responsibility appropriate for an island resort.

• Support the General Manager in achieving revenue targets, GOP, and cost efficiencies.

• Work closely with Sales, Marketing, and Revenue teams to maximize Rooms, F&B, events, and experiential revenue.

• Monitor budgets, forecasts, payroll, and procurement with strong cost control, considering island supply constraints.

• Review P&L performance and implement corrective actions as required.

• Oversee all F&B outlets, bars, beach clubs, entertainment venues, and island events.

• Ensure innovative concepts, themed nights, festivals, and guest experiences aligned with the brand and market demand.

• Drive F&B quality, profitability, upselling, and guest satisfaction.

• Lead and develop department heads and colleagues in line with IHGs True Hospitality for Good culture.

• Drive colleague engagement, retention, and performance management.

• Ensure effective recruitment, onboarding, training, and succession planning.

• Promote compliance with IHG learning platforms, brand trainings, and leadership programs.

• Ensure compliance with IHG Quality Assurance, Brand Audits, Fire Life Safety, and statutory regulations.

• Oversee emergency preparedness, island safety protocols, and crisis management.

• Support sustainability initiatives and environmental protection aligned with IHG ESG commitments.

• Coordinate with island authorities, transport and marine operators, suppliers, and local partners.

• Act as a professional representative of the hotel with owners, IHG corporate teams, and external stakeholders.

• Support owner relations and long-term asset value enhancement.

• Strong leadership experience in resort or island hotel operations

• Solid financial and commercial acumen

• Guest-centric, hands-on leadership approach

• Strong understanding of IHG systems, standards, and brand culture

• Excellent communication and interpersonal skills

• Ability to operate effectively in remote or island environments

• Fluent English is mandatory

• French language proficiency is highly preferred, to support guest engagement and communication in a French-speaking market

• Degree or diploma in Hospitality Management or a related field

• Minimum 812 years of hotel experience, including 35 years in a senior management role

• Prior experience with IHG or international hotel brands preferred

• Island or destination resort experience is a strong advantage

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and youll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Note: voco Dubai Monaco, The Heart of Europe is located on the World Islands Dubai and involves a 30 minutes daily boat ride from & to Dubai city & island